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Laptop & PC Repair

Greenpoint IT offer a no fix no fee policy.
Contact us now for a free diagnosis.

ENQUIRE MAKE A BOOKING

Are you having problems with your PC or laptop?

Before you start looking for a new computer, let Greenpoint IT take a look. Our expert staff will find out what’s wrong and tell you exactly how much it will cost to repair it.

We can fix many common computer issues within a day and our PC repairs often save our customers hundreds of pounds. We will diagnose the problem for you for free so you really have nothing to lose.

At Greenpoint IT, we have a no fix, no fee policy so we only charge you when we have successfully repaired your PC. If, for whatever reason, we can’t get your computer up and running again, it won’t cost you a penny.

Our highly-skilled IT specialists can repair all makes and models including Apple Macs, Sony, Toshiba, HP, Dell, Lenovo, Samsung. We can install software and hardware and we have an extensive range of spare parts, including hard drives, screens and keyboards, in stock allowing us to carry out PC repairs quickly and at extremely competitive prices.

Whatever you use your computer for, we know that your data is important to you. Problems like a failed hard drive could see you lose precious family photographs, vital work files and your music collection all in one go. At Greenpoint IT, we will do what we can to restore your lost files as quickly as possible. Our knowledgeable team has the ability to access and recover your data, which will remain confidential at all times.

Call us now for a free estimate or visit us at our premises in Barry, near Cardiff. We offer free collection for PCs and laptops from addresses near our repair centre or we can arrange a courier to pick it up from any address in the UK.

 

Get your device to us

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Visit us in

store

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*Free collection

service

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Post your

device

*Free collection within the local area. Terms and Conditions apply.

How it works

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Free assesment

& quote

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We fix your

device

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We send your

device back

If your Apple device isn’t working as it should, Greenpoint IT can help.

We are a one-stop repair shop for Macs, iPhones, iPads and iPods in the South Wales area. Our trained specialists will quickly diagnose the problem before carrying out a high quality repair to your device.

Don’t be tempted to let just anyone fix your Apple gadget. Macbooks, iPhones, iPads and iPods are extremely intricate pieces of technology and should only ever be taken apart by qualified engineers with experience working with Apple software and hardware. Our team at Greenpoint IT have the skills and expertise to repair your Apple device quickly and to an extremely high standard.

We offer a 12-month warranty on our repairs and our No Fix, No Fee policy means you won’t pay a penny if we can’t solve the problem. We are able to fix most Apple devices within two to five working days. At Greenpoint IT, we can repair or replace broken or cracked screens, batteries, charging ports, headphone jacks and cases.

Customers in Cardiff, Barry, Newport and other parts of South Wales can call in to see us in person. And if you live near our repair centre in Barry, we can arrange to collect your Apple computer, iPhone, iPod or iPad from their address for free. If you live elsewhere in the UK, we will arrange for a courier to collect your item for a small additional cost.

You’ll be amazed just how affordable it is to get your gadget repaired. Before you think about replacing a damaged or broken iPhone, Macbook, iPad or iPod, call us and tell us what’s wrong and we’ll let you know how much it will cost to fix it.

Our repair centre in Barry also sells spare parts for Apple items so you have the option of mending your computer, tablet or gadget yourself. We keep a wide range of parts in stock but if we don’t have what you need, our team will be happy to track it down for you.

Call us now on 01446 728 225

 

FAQ

Will I lose my data?

We will do everything we can to protect your data and we will take a backup of all your files before we carry out any major repairs. We also advise all our customers to back up their own data before sending their computer in to be mended.

Do your repairs come with a warranty?

We are confident in the quality of the work we do so we are happy to offer a 12-month warranty on our repairs. If you do experience the same problem within a year of us mending your computer, we will resolve the issue for you free of charge.

How can I pay for my repair?

We accept cash, card payments and bank transfers. You can also pay for your repair using a cheque and PayPal but we ask customers to wait until we have received the money before they collect their item. Businesses and schools can also set up their own account with Greenpoint IT to pay for their repairs.

What kind of laptops and computers do you repair?

We can fix all makes and models of computers, including Apple Macs, Sony, Toshiba, HP, Dell, Lenovo, Samsung.

My computer is quite old, should I get it mended or replace it?

If your laptop or desktop computer is a number of years old, it may not be worth spending money on fixing it. Our friendly and knowledgeable staff will talk you through your options and offer their expert advice. We believe in being honest with our customers even if it means losing a sale so if we think it would be more cost-effective for you to replace your computer, we will tell you.

Do you offer a discount to schools?

Yes, Greenpoint IT is pleased to offer a discount to schools. Customers can set up an account here or by emailing schools@greenpoint-it.co.uk

Do you accept Purchase Orders?

Yes, Greenpoint IT accepts purchase orders from schools and government organisations. We currently work for a large number of schools and businesses, carrying out regular repairs to their computers and devices.

How long have you been in business?

Greenpoint IT has been repairing computers, phones, games consoles and gadgets since 2007. However, our technicians have more than 10 years’ experience in carrying out repairs.

 Will you collect my computer?

Yes, if you are based in the Cardiff and Vale of Glamorgan area, we will arrange for your item to be collected from you and delivered back after the repair for FREE. If you live in another area, we use a courier service to collect and deliver equipment and there will a modest charge. Please get in touch with us to check whether your address is eligible for our free collection service.

Can I bring my computer to you?

Of course, our customers are welcome to bring their computers or other items to our base in Barry, South Wales. We are open from 9.30am to 5.30pm on weekdays and 9.30am to 3pm on Saturdays.

Will I still have to pay if you can’t fix my computer?

No, at Greenpoint IT we operate a No Fix, No Fee policy. If we can’t mend your laptop or PC, we won’t charge you a penny. We will also make sure you know exactly how much the repair will cost before we start.

How long will the repair take?

We can fix many common problems within a day although some issues will take longer. We complete the majority of repairs with two to five days. We will let you know the timescale for your repair when you book.

Are you insured?

Yes, we are fully insured just in case the unexpected happens.